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For online shops

AI for your online shop.

Processing orders, answering customer questions, returns and quotes: there is a lot of manual work behind an online shop. I connect your webshop to the rest of your business and let AI do the groundwork.

Sound familiar?

The work behind the webshop.

The shop is open day and night. The work behind it is often done by hand.

  • For every order you check yourself: does it go with the parcel service or with your own transport?
  • Customers keep emailing the same questions: where is my order, can I exchange it, when will it be back in stock?
  • A business customer wants a quote. You make it by hand, often in the evening.
  • Stock and orders are in different systems. Someone keeps them in line.
  • Returns come in by email and are processed by hand.

He actively thinks along with you and quickly puts his finger on the sore spot.

Bert van Roekel De Rijplaten Specialist and De Slowfeeder SpecialistRead the full reviewTranslated from Dutch · original on Google

Possibilities

What AI and automation can do.

Six examples. I build it myself, connected to the systems you already use. More about AI and automation.

Schedule orders automatically

A new order is sorted into parcel service or own transport. With own transport it goes straight into the delivery driver's route. I built this for De Slowfeeder Specialist and De Rijplaten Specialist. Read more about processing orders automatically.

What you need Your webshop, your delivery rules and how you plan routes now.

Quotes for business customers

AI recognises a quote request in the email, puts the details into your system and suggests a price. After your approval the quote goes to the customer.

What you need Your price list, your quote template and the place where requests come in.

Customer questions

AI reads the question, looks up the order and prepares a draft reply. Someone on your team checks it and sends it. Read more about automating customer service with AI.

What you need Where questions come in and your standard replies.

Stock and purchasing

One overview of the stock in your webshop and at your suppliers, with an alert when something is about to run out.

What you need Your webshop, your suppliers and how you purchase now.

Product descriptions

AI writes a draft product description from your own data, in the tone of your shop. You adjust it and put it online.

What you need Your product data and a few texts you like.

Connect webshop and accounting

Orders, payments and returns go to your accounting automatically, without retyping.

What you need Your webshop and accounting software with an API.

And much more.

Is your task not on the list? I build custom software, connected to what you already have.

Book a call

In practice

De Rijplaten Specialist and De Slowfeeder Specialist.

Two online shops from Ede. For both I built automatic transport planning from the webshop and an automatic quote generator.

View the case

Principles

AI does the groundwork. You decide.

AI helps with reading, sorting and writing. Anything that goes to a customer, supplier or your accounts is checked first by someone on your team.

A person checks

AI can make mistakes, including with numbers. That is why it makes a draft and a colleague checks it. Anything unusual triggers an alert.

Your own software stays

I connect to what you already have. I receive no commission from suppliers.

Start small

You start with one task that comes back every week. If that works well, you look at the next one.

Your data, your code

Your data and the code belong to your business. For each project we sign a data processing agreement.

Questions

What business owners often ask.

Is your question not here? Feel free to call me on +31 6 42 57 52 81.

Does this work with my webshop platform?

Often it does. Most webshop platforms have an API. Through it, other software can fetch orders and send them back. Whether that is possible with your platform is something I find out in the analysis, before you decide.

Can AI answer customer questions on its own?

It can, but I usually start with drafts that someone on your team checks. That way you first see what AI does well. Then you decide which simple questions AI may answer on its own.

What did you build for the case?

For De Rijplaten Specialist and De Slowfeeder Specialist I built automatic transport planning from the webshop and an automatic quote generator. The short films on the case page show how it works, together with Bert van Roekel's review. View the case

What does it cost?

The introductory call is free. After that I carry out a paid business analysis; one week is recommended. You then receive a proposal with a fixed price, so you know where you stand beforehand. The cost depends on what I build and how many systems it has to work with. Read how I work

Next step

Curious what could work for you?

  • The first conversation is free and without obligation
  • By phone or at your premises
  • You speak directly with me

Bart van Engelenhoven You tell me what takes up your time, I tell you honestly whether I can help.