Processing orders, answering customer questions, returns and quotes: there is a lot of manual work behind an online shop. I connect your webshop to the rest of your business and let AI do the groundwork.
Six examples. I build it myself, connected to the systems you already use. More about AI and automation.
Schedule orders automatically
A new order is sorted into parcel service or own transport. With own transport it goes straight into the delivery driver's route. I built this for De Slowfeeder Specialist and De Rijplaten Specialist. Read more about processing orders automatically.
What you need Your webshop, your delivery rules and how you plan routes now.
Quotes for business customers
AI recognises a quote request in the email, puts the details into your system and suggests a price. After your approval the quote goes to the customer.
What you need Your price list, your quote template and the place where requests come in.
Customer questions
AI reads the question, looks up the order and prepares a draft reply. Someone on your team checks it and sends it. Read more about automating customer service with AI.
What you need Where questions come in and your standard replies.
Stock and purchasing
One overview of the stock in your webshop and at your suppliers, with an alert when something is about to run out.
What you need Your webshop, your suppliers and how you purchase now.
Product descriptions
AI writes a draft product description from your own data, in the tone of your shop. You adjust it and put it online.
What you need Your product data and a few texts you like.
Connect webshop and accounting
Orders, payments and returns go to your accounting automatically, without retyping.
What you need Your webshop and accounting software with an API.
And much more.
Is your task not on the list? I build custom software, connected to what you already have.
AI helps with reading, sorting and writing. Anything that goes to a customer, supplier or your accounts is checked first by someone on your team.
A person checks
AI can make mistakes, including with numbers. That is why it makes a draft and a colleague checks it. Anything unusual triggers an alert.
Your own software stays
I connect to what you already have. I receive no commission from suppliers.
Start small
You start with one task that comes back every week. If that works well, you look at the next one.
Your data, your code
Your data and the code belong to your business. For each project we sign a data processing agreement.
Questions
What business owners often ask.
Is your question not here? Feel free to call me on +31 6 42 57 52 81.
Does this work with my webshop platform?
Often it does. Most webshop platforms have an API. Through it, other software can fetch orders and send them back. Whether that is possible with your platform is something I find out in the analysis, before you decide.
Can AI answer customer questions on its own?
It can, but I usually start with drafts that someone on your team checks. That way you first see what AI does well. Then you decide which simple questions AI may answer on its own.
What did you build for the case?
For De Rijplaten Specialist and De Slowfeeder Specialist I built automatic transport planning from the webshop and an automatic quote generator. The short films on the case page show how it works, together with Bert van Roekel's review. View the case
What does it cost?
The introductory call is free. After that I carry out a paid business analysis; one week is recommended. You then receive a proposal with a fixed price, so you know where you stand beforehand. The cost depends on what I build and how many systems it has to work with. Read how I work