Sorting messages
AI reads an email or web form and files it under the right topic: an appointment, a question or the bill. Medical questions go straight to a healthcare professional.
What you need Where messages come in and who handles them.
For healthcare practices
AI in the healthcare practice.
Administration takes up a lot of a practice's time. AI can help with that, but health data has to be handled with care. I first look at what is possible, and what is not.
Sound familiar?
Less time for the patient.
Every minute of administration comes out of the time spent with patients.
- The phone rings all morning, often about an appointment or a question about the bill.
- Emails and messages from patients are sorted by hand.
- You write letters and reports after the treatment.
- New patients fill in forms that someone retypes.
- Appointments are forgotten. Reminders are sent by hand.
Possibilities
What AI and automation can do.
Six examples. I build it myself, integrated with the systems you already use. More about AI and automation.
Appointments and reminders
Patients receive a confirmation and a reminder. They can reschedule via a link.
What you need Your calendar or your practice management software.
Letters and reports
AI prepares a draft letter from your own notes. You read it through and sign it.
What you need Your templates and agreements on which data AI may see.
Intake forms
A digital form that puts the details straight into the right place.
What you need Your current form and your practice management software.
Assistant for the team
An assistant based on your own protocols and working agreements. A colleague finds the answer along with where it is written.
What you need Your protocols in digital form, in one place.
Privacy first
I first look at which data AI may and may not see. Health data calls for extra care. Sometimes the answer is: no AI here.
What you need Your privacy policy and who is responsible for it in your practice.
And much more.
Is your task not on the list? I build custom software, integrated with what you already have.
Principles
AI does the groundwork. You decide.
AI helps with reading, sorting and writing. Anything that goes to a customer, a supplier or the accounts is checked first by someone on your team.
A person checks
AI can make mistakes, including with numbers. That is why it produces a draft, and a colleague checks it. Anything unusual is flagged.
Your own software stays
I integrate with what you already have. I receive no commission from suppliers.
Start small
You start with one task that comes back every week. If that works well, you look at the next one.
Your data, your code
Your data and the code belong to your business. For each assignment, we sign a data processing agreement.
Questions
What business owners often ask.
Is your question not here? Feel free to call me on +31 6 42 57 52 81.
Am I allowed to use AI with patient data?
Health data is a special category of personal data under the GDPR. That is only possible with proper agreements and security. I find out what is possible in the analysis. For each assignment, I sign a data processing agreement. Where it is not responsible, I do not use AI.
Does AI make a diagnosis?
No. I build tools for administration and planning. Medical decisions are made by a healthcare professional.
Does this work with our practice management software?
Often it does, if the software has an API. I find that out in the analysis, before you decide.
What does it cost?
The introductory call is free. After that, I carry out a paid business analysis; a week is recommended. You then receive a proposal with a fixed price, so you know where you stand in advance. The cost depends on what I build and how many systems it needs to work with. Read how I work
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Next step
Curious what could work for you?
- The first conversation is free and without obligation
- By phone or at your premises
- You speak directly with me
Bart van Engelenhoven You tell me what takes up your time, I tell you honestly whether I can help.