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For hospitality businesses

AI in hospitality.

Guests see the service. Behind the scenes, a lot of time goes into emails, purchasing, rotas and reviews. That is where AI helps, so you have more time for your guests.

Sound familiar?

The work after closing time.

After the last guest leaves, the office work begins.

  • Guests email the same questions: can I come with a group, do you have gluten-free options?
  • You put together quotes for groups and parties by hand.
  • Purchase invoices and delivery notes are checked and retyped.
  • Every week you piece the rota together again.
  • Replying to reviews gets left undone.

Possibilities

What AI and automation can do.

Six examples. I build it myself, integrated with the systems you already use. More about AI and automation.

Guests' questions

AI answers questions about opening hours, groups and dietary requirements using your information. Tricky questions go to you.

What you need Your menu, your rules for groups and where questions come in.

Groups and parties

AI prepares a quote for a group or party from your packages. You check it and send it.

What you need Your packages and prices.

Purchase invoices

AI reads invoices and delivery notes and compares them with your order. If a price differs, you see it.

What you need Where invoices come in and your accounting software.

Rotas

A draft rota based on your staff's availability and the expected busyness. You adjust it.

What you need How you draw up rotas now and who is available when.

Replying to reviews

AI writes a draft reply in your tone. You read it through and post it.

What you need A few replies you like.

Figures in one overview

Turnover, purchasing and staff costs per week, from your till system and your accounts.

What you need Your till system and your accounting software.

And much more.

Is your task not on the list? I build custom software, integrated with what you already have.

Book a call

Principles

AI does the groundwork. You decide.

AI helps with reading, sorting and writing. Anything that goes to a customer, a supplier or the accounts is checked first by someone on your team.

A person checks

AI can make mistakes, including with numbers. That is why it produces a draft, and a colleague checks it. Anything unusual is flagged.

Your own software stays

I integrate with what you already have. I receive no commission from suppliers.

Start small

You start with one task that comes back every week. If that works well, you look at the next one.

Your data, your code

Your data and the code belong to your business. For each assignment, we sign a data processing agreement.

Questions

What business owners often ask.

Is your question not here? Feel free to call me on +31 6 42 57 52 81.

Will a guest notice that AI is helping to write?

I usually start with drafts that you check and send. If AI is later allowed to answer simple questions itself, we add a note that it is an automated reply.

Does this work with our till system?

Often it does, if the system has an API. I find that out in the analysis, before you decide.

Is this also suitable for a smaller business?

I mainly work for businesses with 10 to 250 employees. If you are smaller, you start with one task that comes back every week, or with an AI training for your team.

What does it cost?

The introductory call is free. After that, I carry out a paid business analysis; a week is recommended. You then receive a proposal with a fixed price, so you know where you stand in advance. The cost depends on what I build and how many systems it needs to work with. Read how I work

Next step

Curious what could work for you?

  • The first conversation is free and without obligation
  • By phone or at your premises
  • You speak directly with me

Bart van Engelenhoven You tell me what takes up your time, I tell you honestly whether I can help.